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Welcome back to the paradise island of Sri Lanka. As we open our doors to the world once again ; we’ve pulled out all the stops, ensuring that every precautionary measure has been set in place to make your island getaway as safe, secure and serene as possible. In your preparation to explore the wild and wonderful, we’d like to bring your attention to the ‘things you need to know ‘ for your safety as you make your way to an amazing time that is So Sri Lanka!

We are so looking forward to welcome you!

cal
No minimum number of days is required for a stay
safe
No restrictive quarantine required.
hotel
Tourists must stay at one or more certified ‘Safe & Secure’ Level 1 hotel for up to 13 nights/14 days of their stay.
swimming
All facilities of the hotel would be made available to the guests.
bubble
Tourists can visit approved tourist sites under the safety of a bio-bubble.
pcr
Pay for PCR Tests (40 USD per PCR test depending on the number of days of the stay) when applying for visa online and for insurance (12 USD) with one month cover of 50,000 USD.
Is there a mandatoryminimum stay? Is there a mandatoryminimum stay?

No. You can even visitSri Lanka for 3 to 4 days.

How do I apply for a visa? How do I apply for a visa?

All visas must be applied online through the Immigration ETA portal (www.eta.gov.lk). Before you apply for your visa, you need to have a confirmed hotel booking, pre-purchased PCR tests and a mandatory COVID-19 Insurance Cover, paid for through your ‘Safe & Secure’ Level 1 hotel when making your booking. The hotel will issue a reference number which you need to include in your visa form under the section ‘contact details’. There you will be asked for ‘address in Sri Lanka’ under which you need to indicate your hotel name, address and the reference number issued.

Can tourists from any countrycome to Sri Lanka? Can tourists from any countrycome to Sri Lanka?

People from all countries are welcome unless otherwise specified. Currently due to the prevailing health situation visitors from the UK will have a restriction. Email us on info@srilanka.travel forfurther information on this.

How can I apply for the mandatory COVID-19 insurance cover? How can I apply for the mandatory COVID-19 insurance cover?

Pre-purchase a mandatory COVID-19 Insurance Cover using tourism channels (pay to your Level 1 hotel or ‘Safe & Secure’ certified travel agent). Visit www.srilanka.travel/helloagain for more information.

Do I need to have a COVID-19 Insurance Cover if I stay beyond 30 days? Do I need to have a COVID-19 Insurance Cover if I stay beyond 30 days?

Yes. You pay USD 12 initially for a 30-day COVID-19 Insurance Cover of USD 50,000, which is a mandatory requirement. However, if your stay exceeds 30 days, you should extend your insurance cover. To get more information, please call 1912.

Should I provide a Health Declaration Form? Should I provide a Health Declaration Form?

Yes. The completed Health Declaration Form (HDF) should also be submitted on arrival at the airport health counters and these HDFs will be given prior to boarding, on-board the flight or upon arrival. It can also be downloaded from www.srilanka.travel/helloagain.

If I am vaccinated, do I still need to follow the safety protocol? If I am vaccinated, do I still need to follow the safety protocol?

Yes. Currently no exceptions would be made for vaccinations taken; all safety protocols should be adhered to regardless.

If I am vaccinated, do I still need to do PCR tests on arrival? If I am vaccinated, do I still need to do PCR tests on arrival?

Yes. Currently no exceptions would be made for vaccinations taken; all safety protocols should be adhered to regardless.

What is a ‘Safe & Secure' Certified hotel? What is a ‘Safe & Secure' Certified hotel?

These are hotels or accommodation providers who comply with the COVID-19 Health Protocols and the Tourism Operational Guidelines. The hotels have been subjected to an audit by an independent firm and will be continually assessed. The ‘Safe & Secure’ certificate is issued with a QR code unique to each certified hotel. By scanning the QR code using a smartphone, visitors can not only check the key information of the certified hotel but also immediately report to Sri Lanka Tourism of any violations related to the guideline procedures with photo evidence. Sri Lanka Tourism believes this certification will serve as a mark of trust, safety and assurance to all international guests. Hotels with the certification are encouraged to display the certificate with the QR code that can be easily accessed by all guests.

What is a Level 1 ‘Safe & Secure' certified hotel? What is a Level 1 ‘Safe & Secure' certified hotel?

From all the ‘Safe & Secure’ certified hotels, these are the accommodation service providers who will provide accommodation services exclusively for international tourists during the first14 days (13 nights) of their stay. The level 1 hotels cannot accept bookings from locals and also are not allowed to hold any eventsor banquet functions for locals.

Can I use all the hotel facilities? Can I use all the hotel facilities?

Yes. Visitors can use allhotel facilities including gym, swimming pool, spa, etc.

Can I change hotels? Can I change hotels?

Yes. In the first 14 days (13 nights) of your stay, you can change hotels provided they are ‘Safe & Secure’ certified level 1 hotels; After 14 days (13 nights), you can move to any hotel despite of the fact that they are Level 1 ‘Safe & Secure’ certified or not.

Can I visit tourist attractionsand sites in Sri Lanka? Can I visit tourist attractionsand sites in Sri Lanka?

Yes, tourists can visit up to 17 approved tourist sites under the safety of a bio bubble. Visit www.srilanka.travel/helloagain for details.

Can I use public transportation during my visit? Can I use public transportation during my visit?

In the initial 14 days (13 nights) you will not be permitted to use public transportation and even thereafter, the use of public transportation is discouraged.

Do I need to pre-purchase PCR tests before I arrive? Do I need to pre-purchase PCR tests before I arrive?

Yes, all travelers need to pre-purchase PCR tests depending on the lengthof their stay. This is a mandatory requirement for your visa processas well.If a traveler stays for 4 nights/5 days or less, 1 PCR test, must be paid for. If the stay is more than 5 days yet less than13 nights/14 days, 2 PCR tests must be paid for. If the stay is 14 days or more,3 PCR tests must be paid for. Children under 12 years of age are exempted from PCR testing. Each PCR test is priced at USD 40.

From where can I get my PCR done after arrival? From where can I get my PCR done after arrival?

It will be arranged by your Level 1 ‘Safe & Secure’ certified hotel. The test will be performed by a private sector laboratory approved by the Ministry of Health.

Where am I allowed to do my PCR before arrival? Where am I allowed to do my PCR before arrival?

Travelers should undergo a PCR test from an accredited laboratory and obtain a negative result, within 96 hours before boarding their flight. This is a mandatory requirement and needs to be re-confirmed with the relevant airline.

Will there be a dedicated medical officer for each hotel? Will there be a dedicated medical officer for each hotel?

Yes. There will be an appointed medical officer in each of the ‘Safe & Secure’ certified hotels including the Level 1 hotels.

What happens if someone is tested positive for COVID-19 with symptoms? What happens if someone is tested positive for COVID-19 with symptoms?

Your Level 1 ‘Safe & Secure’ certified hotel in consultation with the hotel doctor/local health authorities, will admit you to a private hospital approved by the Ministry of Health; Your COVID-19 Insurance Cover will reimburse hospital charges including the ambulance transfer fees up to USD 50,000 for a month.

What happens if someone is COVID-19 positive and non-symptomatic? What happens if someone is COVID-19 positive and non-symptomatic?

Non-symptomatic COVID-19 positive persons will be quarantined in an isolated area in the same hotel, under strict supervision of the hotel doctor and local health authorities. In case there is a need to transfer them to a private hospital at any stage, the COVID-19 Insurance Cover will reimburse hospital charges including the ambulance transfer fees up to USD 50,000 for a month.

What happens to the close contacts and exposed guests in case someone is tested positive for COVID-19? What happens to the close contacts and exposed guests in case someone is tested positive for COVID-19?

They will be kept under quarantine in an isolated area in the same hotel, under the strict supervision and administration of the hotel doctor and local health authorities. However, based on the decision of the hotel doctor/local health authorities, if they are sent to a quarantine hotel/center or a pre-arranged private hospital, the COVID-19 Insurance Cover will reimburse relevant charges including the ambulance transfer of up to USD 50,000 for a month.

What if I get sick/ an illness other than COVID-19? What if I get sick/ an illness other than COVID-19?

The medical officer at your hotel will decide what to do accordingly and the cost of the treatment/s should be covered via the patient’s own personal medical insurance. This will NOT be covered by the COVID-19 insurance cover.

Can I meet the local community within 14 days (13 nights) if my PCR is negative? Can I meet the local community within 14 days (13 nights) if my PCR is negative?

No. During the initial 14 days (13 nights) of your stay you are not permitted to mix with the community. However, we will create a bio-bubble for you to visit multiple sites in Sri Lanka. This will protect you as well as the community, while ensuring you have a great time. Please do your part not to break the bubble, as after 14 days (13 nights)you can go into the local community.

Are any locals allowed to the Level 1 ‘Safe & Secure’ certified hotels? Are any locals allowed to the Level 1 ‘Safe & Secure’ certified hotels?

Hotel guests will not be allowed to entertain locals nor have any functions that encourage the same, during the 14-day (13 nights) period where the Level 1 ‘Safe & Secure’ certified hotel functions exclusively for international tourists.

Should hotel staff be screened for COVID-19? Should hotel staff be screened for COVID-19?

Yes. Staff will be screened for COVID-19 at regular intervals as per the existing Occupational Health Guidelines publishedby the Ministry of Health.

Should the people accompanying the tourists undergo quarantine? Should the people accompanying the tourists undergo quarantine?

All personnel accompanying the tourists; including tour guides, safari jeep drivers, bus drivers, other drivers, assistants and translators, unless attending in full PPE, should undergo a 14-day quarantine under the supervision of the local health authority, with the inclusion of PCR testing.

Where can I get information about the latest health & safety guidelines for Sri Lanka? Where can I get information about the latest health & safety guidelines for Sri Lanka?

Visit:www.srilanka.travel/helloagain. You will find all the information you need to plan your visit to Sri Lanka. Health & safety guidelines are published by the Ministry of Health and they will be regularly reviewed and updated.Always refer to the latest version of the health & safety guidelines.

Can dual citizens follow the tourism route? Can dual citizens follow the tourism route?

Yes. Dual citizens, spouses of foreign nationals and paid commercial passengers with foreign passports are allowed under the tourism route with no quarantine, following an adherence to the guidelines and protocols in place.

Can Business Visa or Diplomatic Visa holders follow the tourist route? Can Business Visa or Diplomatic Visa holders follow the tourist route?

Yes. Provided they are willing to stay in aLevel 1 certified hotel for the first 14 days(13 nights), following the bio bubble

Is the PCR requirement applicablefor children? Is the PCR requirement applicablefor children?

Children under 12 years of age, visiting Sri Lanka under the tourism route will be exempted from PCR testing. However, if the child is indicated to be symptomatic or identified as a first contact of a known patient, they will be required to undergo a PCR test.