Privacy policy - Welcome to Insight Resort Sri Lanka

Privacy Policy

It is the fundamental obligation on the part of the Insight Resort Ahangama (Devagiri Hotels (Pvt) Limited) to ensure strict confidentiality on the information that you provide to us. The contents hereunder clearly describe how the information is collected from our website when you access it and how such information is used thereafter. Should you have any concerns in this regard please contact: sales@insightsrilanka.com


 

Use Of Our Website

When you access our website you immediately agree to the terms and conditions stated therein.

The terms contained in this privacy policy is only applicable to our website: www.insightresortsrilanka.com. The links provided therein are those with whom we have agreements with for marketing and other purposes, and you are free to visit such website should you wish to do so using the link on our website. It must be remembered however that these websites are not subject to the terms contained in our Privacy Policy. It is our advice to you to read the terms and conditions contained in such websites.

It is also our prerogative to make changes to the contents of our website without prior intimation to you. Regular access will therefore keep you abreast of such changes.


 

Personal Data

As of May 25, 2018, in the European Union the processing of personal data is governed by the General Data Protection Regulation (GDPR). At Insight Resort Ahangama (Devagiri Hotels (Pvt) Limited), we endeavor to protect everyone’s personal data in a secure manner.


 

Where We Collect Data

We do collect your data (email address, telephone number etc.)

a) When you fill out our website form
b) When you email us
c) When you call us
d) When you communicate via any social media

All these data captured and securely stored in our internal databases.
Occasionally we use our email marketing system (MailChimp) [https://mailchimp.com/about/] to send out information and promotions. However; you may unsubscribe from this list at any time if you wish not to receive any promotional flyers. Please make sure you tick a check box shows in our website when you are signing-up or sending an inquiry which confirms your agreement to receive further communication from us.


 

The Data We Collect

Any personal data (name, email address, contact number, country) will be stored during any of the above-mentioned interactions, and apart from that we may need to collect your address, date of birth, passport details and health conditions so that we can design our service according to the information that we have.

The domain name information collected is to help the management to improve the efficiency and quality of the site. It is certainly not intended to identify you in person but in general it is meant for us to know the number of visits and the average time spent, the number of pages viewed, etc. by our potential clients. This information is collected to evaluate the use of our site whereby we can make the decision to improve or change the content of the site.

We will do our best to protect your account from fraud.


 

We Use Data To

• Send you the requested information
• Send you a quote
• Booking your tour / air ticket
• Notify you of any amendments or changes
• Ask for feedback on our services
• Discuss travel arrangements
• Sending you e-marketing or relevant information
• Notifying you of any changes or amendments to your booking
• Notifying you of emergencies
• Keep you updated on new products and services


 

Content and Images

We will not use your images or contents for any marketing purposes without your permission. We may ask if we can use your images (with your name or without your name) on our website / Social media.


 

Access to Your Data

Your date is only with us. We will not sell, lease, rent or share with any third-party companies. The online forms you submit is only accessible by our team. We do not pass the data or information to any other third-party websites.

We are linked to other sites with good privacy and policy standards. However, we are unable to take responsibility on general security or practices of other sites.


 

Cookies

Our website uses very minimal number of cookies. You can turn on/off cookies from our website at any time. We use these cookies for remarketing and for checking our analytics. You can also set your browser to warn you when you are on a site that uses cookies. For more information about cookies, visit to www.aboutcookies.org


 

Any Issues, Contact Us

According to the GDPR, you can edit or request to remove your personal data from NKAR Travels & Tours (Pvt) Ltd.

For such issues, please email sales@insightsrilanka.com along with you include your full name, email address, full address (including post code) and the details of your request. In writing: NKAR Travels & Tours (Pvt) Ltd. 45, Ananda Coomaraswamy Mw, Colombo 07, Sri Lanka.

Please note that our Privacy Policy has been written to be very simple and clear.

Please get in touch if anything is unclear – we welcome your feedback.

This policy was last updated June 5, 2018.